All online orders are now being dispatched, we are following the strict guidelines from MBIE to ensure the safety of our dispatch teams and yourself when packaging up your parcel. This includes the requirement for our teams to wear gloves and masks when handling orders.
Please note that your parcel may be delayed as couriers prioritise their deliveries. We have updated our delivery procedures so that these are contactless during this time.
Yes, our Customer Care team will be safely working from home during this period. If you wish to get in touch, please send us a message using the Live Chat function on our website, on our social channels or send us an email at email@example.com. Please expect a potential delay of 48 hours (Monday-Friday) for all queries while we deal with the high volume in requests.
All of our stores are open during level 1 & 2 alert status', with a few adjustments to the experience to ensure everyone's safety:
Again, thank you so much for your ongoing support, and we look forward to seeing you in all of our stores again soon.