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FREQUENTLY ASKED QUESTIONS

Can I redeem my Pagani Giftcard or credit note online?

Pagani Giftcards do not have an expiry date. We accept Giftcards in-store and online.

To use a Giftcard online you must register it first by following these steps –

  • Login to or register a Pagani customer account (the giftcard you have been issued is yours, please only register it once on the account you would like to use).
  • Once logged in, click your name at the top right hand corner.
  • Once you have clicked your name, click 'Giftcards' on the middle, left hand side of the page.
  • This will direct you to pop down the Giftcard details which start with EGC or GC.
  • Once registered, you can go to the checkout page and purchase the item/s you are wanting with the registered Giftcard.


Please note that old paper gift vouchers and credit notes can only be redeemed in store if your credit has not expired. However you can email customercare@pagani.co.nz with your paper voucher or credit note code and amount and we can replace this with a Gift card number you can redeem online.

You can email customercare@pagani.co.nz for further assistance if required.

Will I receive my Giftcard immediately after purchasing online?

Any E-Giftcard purchased online to the value of $50.00 or less will be sent to the nominated email address immediately after purchase (or on the selected delivery date). If you have purchased a physical Giftcard, please refer to our 'Delivery' or 'Click & Collect' FAQs for estimated arrival times.

As part of our current anti-fraud protocols, any Giftcard total over $50.00 will be manually approved by our webstore team. We reserve the right to verify any suspicious orders and may cancel transactions suspected of credit card fraud. If your order is cancelled, you will be notified via email immediately.

Orders placed between 9am-4pm, Monday to Friday will be approved as quickly as possible that day. Orders made after 4pm Friday and before 9am Monday and during public holidays, will be approved on the next business day.

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