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Customer Care Specialist - Waitakere City Part Time

If you love fashion, enjoy helping people, and want to work in a fun, fast-paced environment, this could be the perfect fit for you!

This is a fixed-term, part time role 9:30am - 2:30pm

Why You'll Love Working With Us:

50% staff discount on our latest fashion.

Supportive team culture with plenty of on-the-job training.

Modern café-style lunchroom with free tea, coffee, and biscuits.

Great work-life balance and a positive workplace atmosphere.

What You’ll Be Doing:

Processing online returns and exchanges quickly and accurately

Delivering friendly, helpful customer service via email or phone

Inspecting returns and allocating items correctly

Keeping clear records and helping to improve the returns process

Collaborating with other departments to ensure smooth refunds or replacements

Helping maintain a clean, well-organized workspace

What We’re Looking For:

Previous customer service or returns experience (a bonus, not a must)

Strong communication skills and attention to detail

A proactive, problem-solving mindset

Tech-savvy with basic computer skills

Passion for fashion and love for the Pagani brand

A Bit About You:

You’re punctual, positive, and take pride in your work. You enjoy being part of a team, are comfortable working at pace, and always aim to provide an outstanding customer experience.

Sound like you? Apply now and be part of a brand that empowers women through style.

Only shortlisted applicants will be contacted.
Pagani is an equal opportunity employer committed to diversity and inclusion.