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FREQUENTLY ASKED QUESTIONS

Is Laybuy.com available in stores?

Laybuy.com is now available in all Pagani stores across the country. Simply let our in store stylists know that you would like to pay via laybuy.com at the counter and they can process this for you. You will need to have your mobile handy to complete your purchase.

Can I return my online Laybuy.com order in store?

CHANGE OF MIND / EXCHANGE

Please note that Laybuy.com online orders cannot be returned or exchanged in stores.

You are however welcome to drop your laybuy.com order into any Pagani store (along with your returns form and invoice) and the team will send your items back to our Web Store to process your return.

For Laybuy exchanges, we will process a refund to your Laybuy.com account and you will need to re-purchase via our website. We are more than happy to honour any special prices or free shipping paid that first time round - just contact our Customer Care team if that is the case.


FAULTY ITEMS

We can however exchange faulty Laybuy.com items in store. Please note we can only offer an exchange if you are replacing the faulty item with the exact same style, size and colour.

Please get in touch with our customer care team if you are unsure on our Laybuy.com return policy.

Who can use Laybuy.com online?

Any NZ, AU or UK resident over the age of 18 with a current debit or credit card.

Click here for more information about Laybuy.

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