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FREQUENTLY ASKED QUESTIONS

Can't find what you're looking for?

Our online stock varies from our in store stock, so if you have seen something in store that you can’t find online there’s a good chance that we will be able to help you in your search for these items. We also deliver new arrivals each week and restock your favourites daily. If you can’t see the size, colour, or style that you’re after please call 0800 PAGANI with the style details and we can assist in sourcing* this for you.

*Please note that we have recently changed our Customer Request service and are no longer able to source out of stock Sale items for phone orders. However, if the sale item that you’re after is available in our Web stock, we can proceed with a phone order and have this delivered to an address of your choice. For out of stock SALE items, we are able to check all branch stock and advise your local branch availability for you to arrange a hold directly with the store team. Please note that our branches cannot transfer internally and are unable to process these requests on your behalf.

If you wish to pay an additional $15 fee we will be able to source these out of stock SALE items on your behalf and deliver as requested. This fee is non-refundable.

Please note that the above process takes up to 5 working days to source the item(s) and an additional 1-2 working days for our team to dispatch and deliver this for you.

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